¡õ Orientation Services
Look-and-See
¡ó Medical and dental clinics introductory visit
¡ó Schools and kindergartens introductory visit, assist application procedures. Shanghai FooTrace Investments Co., Ltd will introduce expatriates and their families to the most suitable international schools and kindergardens in SH, accompany clients to school tours, and assiatant in registration. Introductory visits to local education facilities for adults, including Chinese language study
¡ó Introductory visits to different clubs, social organizations, volunteer opportunities, sports and religious groups in Shanghai
¡ó Enjoyable and practical tours of locations relevant to expatriates, including banks, post offices, airlines, embassies and drugstores
¡ó Where to shop: shopping centers, supermarkets, delicatessens, bookstores, etc.
¡ó Visits to antiques shops, art galleries, furniture, silk and fabric shops, etc.
¡ó Walking tours: local food and flower markets
¡ó Where to eat: introduction to Western, Eastern and local dining in the city
¡ó Nightlife: introduction to Shanghai bars and night clubs
¡ó Cultural tours and sightseeing
Familiarization
¡ó Instructions on how to use public transport systems: taxis, subway, buses
¡ó Currency information: exchange rates, familiarization with notes and coins, where to exchange money
¡ó Bank information: which banks to choose, money deposit regulations
¡ó Safety information: where to shop and how to get there, places to avoid, do's and don'ts
¡ó Tipping information, bargaining practices
Assistance Settling in
¡ó Visa and residence permit application assistance
¡ó Moving services within the city (extra charge)
¡ó Extra furniture storage (extra charge)
¡ó Arrangement of maid service
¡õ
Home Search
¡ó Pre-move questionnaire is sent to client employees to assess their specific housing needs
¡ó Preparing qualified properties & visiting schedule according to client employee's requirements
¡ó Property selection and shortlist
¡ó Property viewing and introduction
¡ó Lease negotiation & legal consultation
¡ó Updating the HR department of expat employee on the progress made in the home search proces
¡õ Corporate Tenancy Management
Pre Move-In Services
¡ó Property and furniture preparation according to contract
¡ó Final property cleaning before move-in date
¡ó Accompany the client for check-in procedure with property management officer
¡ó Check furniture and appliances and check water, electricity and gas meters
¡ó Hand over the keys and remote controls to the client
Services over the Duration of the Lease
¡ó A follow-up inquiry call within 7 days after the expatriate¡¯s move-in
¡ó An Email Inquiry for further follow-up every two months
¡ó Conduct minor maintenance services when needed
Break lease administration and negotiation:
In the absence of an early termination clause in the Tenancy Agreement we will:
¡ó Find a replacement tenant for the property
¡ó Negotiate terms to reduce security deposit lost
If early termination is stipulated in the Tenancy Agreement we will:
¡ó Issue a letter to the Landlord at the appropriate time
¡ó Ensure the refund of security deposits are refunded
Expiry of the Lease:
In case of extension:
¡ó Inform client about upcoming lease expiration and advise them of current market price, negotiate a new lease term
¡ó Stipulate the extension contract ,arrange relevant renovation work and assistants
In case of termination:
¡ó Check the property with Landlord and tenant before expiry date
¡ó Help client employee to do repair and cleaning work if required
¡ó Assist in check-out procedure on check out date
¡ó Assist in paying back of the deposit,assisting in utilities payment to the management offic
¡õ Corporate Payment Management
¡ó Collect Invoices (rental, utilities, etc... )
¡ó Break Down Invoices and Send to HR department
¡ó Confirm the Payment
¡ó Obtain Official Receipt
¡ó Get Back the Deposit
¡õ Corporate Administration Assistant
¡ó Establish computerized Corporate Contract Management Chart (including tenant information, landlord information, rent, payment time, lease term, deposit status, extension status)
¡ó Update Corporate Contract Management Chart and send to SESD every month
¡ó Inform SESD of upcoming lease termination, arrange relevant follow up work for SESD
¡ó Establish & update monthly ¡±Client¡¯s Track List¡± when new client employees are coming to Shanghai
¡ó Daily report to SESD during the orientation & home search of new client employee, ensure SESD understands all the details and progress of the relocation work
¡ó Monthly report to SESD of what we have done to client employees and what¡¯s feedback from them
¡ó Regular meetings with relevant HR department representative in order to get feedback and arrange further improvements of our services
¡õ Corporate Enterprise Registration Assistant
¡óWe will assist the foreign company to register rep office or joint-venture company in Shanghai.
¡õ Corporate HR Housing Policy Consulting
¡ó Updated info about current residential and commercial markets
¡ó Consultations on latest government real estate policy
¡ó Consultations on housing budget benchmarkin
¡õ Additional Relocation Services
Documentation Assistance
¡ó Visa, working permit and residence permit processing
¡ó Procedures for vehicle leasing, obtaining a driving license, medical examinations and embassy registration
Moving Services
¡ó Introduction of several different international moving companies that have special discount options for our clients
¡ó For in-town moving, provision free moving services by a professional local moving company
Decoration and renovation
¡ó Arrangement of a professional interior decorator to supervise quality decoration and timely repairs for clients (landlords and tenants)
¡ó Taking care of the detailed requirements of client employee with efficient quality service
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